To protect our employees, Borough Hall offices are closed to all members of the public (including residents)

until further notice in accordance with COVID-19 mitigation directives.  We ask

for your patience and understanding as this necessary precaution enables us to continue working for you.

Correspondence with Borough offices may be conducted by phone, email or mail.

Please visit the Business Offices Directory for contact information by department.

Orange & Rockland Reminders, Outage Map and Claim Information

O&R announced on August 8, 2020  that the company will reimburse customers for food and prescription medicine spoilage if they lost power for 48 consecutive hours or longer during Tropical Storm Isaias, which slammed the region Tuesday. If

you lost power for more than 48 consecutive hours as a result of the storm, please fill out a claims form at: https://www.oru.com/en/services-and-outages/claim-form  to cover your costs for spoiled food, medication or perishable commercial merchandise.

For safety’s sake, don’t touch or approach any downed wire. Assume the downed wire is energized and dangerous. Do not approach them, try to move them or touch them with any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or standing water.

O&R personnel follow the Centers for Disease Control and Prevention (CDC) guidelines and practice social distancing with each other and members of the public when responding to emergency calls. That’s an attempt to keep everyone safe from COVID-19. O&R also asks that members of the public remain a safe social distance from O&R crews, work sites and trucks. If you must speak to the crews, please maintain a social distance of at least six feet so that everyone’s health is protected.

If you experience a power outage, don’t assume that O&R automatically knows about it. To be sure the outage is reported, please check its status at www.oru.com and report it yourself. The more information we have, the better O&R can help you. 

If you have a power outage, you can report it and check to see when your power will be back on through:

• At www.oru.com from any computer or web-based mobile device.  
• O&R mobile app from your iPhone, iPad or Android device --- download via Apple Store or Google Play.
• Text messaging by texting “OUT” to 69678 (myORU) or
• Call 1-877-434-4100

To help its customers prepare to weather a storm, O&R offers more tips:

• Maintain a distance of at least 50 feet from downed wires and anything they are in contact with including puddles of water and fences. Supervise your children so that they are not in the vicinity and keep pets on a leash or otherwise secure.

• If a fallen wire is draped over a car, do not approach the car or make rescue attempts. Remain a safe distance away and try to keep the occupant of the vehicle calm. If possible, emergency personnel should handle the situation.
• Pole-top transformers --- those small grey-colored metal drums attached to the wires at the tops of most utility poles --- also should be avoided when they have been knocked to the ground. 
• Portable generators pose a serious hazard if used improperly. They should be used and installed according to the manufacturer’s instructions. A wrong connection could feed electricity back through the lines and endanger our repair crews. Never plug a generator into a wall unit, use it indoors or set it up outdoors near open home windows or air-handling vents. 

The Alpine Swim Club 

Please see attached letter from the Recreation Sub-Committee of the Alpine Swim Club regarding closure for the 2020 season.

Thank you for your understanding. Please stay safe and well. We look forward to seeing you next year! 

3rd Quarter Tax Payments 

NO IN-PERSON OR CASH PAYMENTS WILL BE ACCEPTED.

 2020 Tax Bills including the 3rd Quarter amounts have not been mailed out yet. Once the Bergen County rate is received and the tax bills are generated, the grace period will be extended accordingly. Please wait until you receive your bills to remit payment. If you have any questions in the interim, please contact the Tax/Finance Office at (201) 784-2900 x20. 

Payments can be made by U.S. mail, via the Tax Collector 's dropbox (located in the main lobby to the right of the elevator, below the directory board) or through online bill payment from your bank.

Please be aware that payments initiated by your bank should be scheduled in advance to allow sufficient time for processing and mailing. If you are mailing a check and

prefer a receipted bill, please include the bill and a stamped, self-addressed envelope with your payment. The back of the bill will be stamped and mailed back to you. 

Please vist the COVID-19 Updates page for additional information, notifications and links regarding the Coronavirus:

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Municipal Building Lobby Hours:

8:00am - 7:00pm Monday thru Friday

8:00am - 4:00pm Saturday

Closed Sunday & Holidays

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